It is a lot cheaper to retain the clients, than replace them by a new one”.
Today’s business that does not understand the importance of having satisfied clients, is bound to fail miserably.
If a company doesn’t take care of their clients, and do not provide the highest level of service and attention, those clients will take their business somewhere else.
In today’s environment, products such as electronics, automobiles, and most consumer products, have a high level of quality, and are practically commodities.The huge difference from one company to another is when a product fails, and service is required from the manufacture. That is the moment of truth.
DR ATUD WILL TAKE YOUR CUSTOMER SERVICE TO THE HIGHEST LEVEL!
WHICH BUSINESSES WOULD BENEFIT FROM THIS TRAINING?
All businesses in which a customer satisfaction survey has had low results, and now wish to establish significant improvements.
OBJECTIVE OF THIS PROGRAM:
- Use the company’s existing diagnostic, or prepare one to evaluate the current level of customer satisfaction experienced by the organization.
For more information and to book your free assessment click here
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